All Envy Island Tan customers are eligible for Membership Adjustments after they
have had one (1) draft after their initial purchase. No changes can be made to a membership until these requirements
have been met.
Upgrading your membership has many benefits. You will have access to multiple other UV and/or sunless and spa systems, an increased product discount, smaller surcharge amounts, etc. When upgrading your membership, you will pay the difference between your current package and the package you are moving to. This will allow you to begin tanning on your new package immediately. Membership Upgrade requests must be submitted by the 20th of the month in order to Upgrade Membership. Envy Island Tan will not be able to process any Membership Upgrade requests after the 20th of the month.
Downgrading your membership decreases the amount of UV and/or sunless and spa systems that you have unlimited access to. Downgrading your membership will also decrease your product discount, increase your surcharge amounts, and decrease your member benefits. If you wish to downgrade your membership, you will continue to tan on your current level for the remainder of the month. Your new membership price will draft on the first of the following month, and you will then begin tanning on your new level.
Freezing is the most cost effective way to put your membership on hold. By freezing your membership your current price is guaranteed to stay the same, and you will not have to pay an activation fee again.
If you decide to cancel your monthly membership, then Envy will discontinue the draft on the first of every month. By cancelling your account, it will cease the ability to tan freely within that package. By cancelling, you will also lose your product discounts and your price lock guarantee. Cancelling your account DOES NOT mean you cannot tan still. However, you will have to pay full price for a single session or purchase another membership. If you decide to purchase another membership you will have to pay an activation fee again. Envy Island Tan will not credit activation fees from previous package purchases.